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Employment

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Employment

Employment Opportunities

Customer Care Representative

Universal Dealer Consultants is a firm contracted by automotive dealerships to open up Business Development Centers around the world. UDC recruits, trains, staffs and manages care center personnel for our client dealerships. The call center representatives are the communications link between the customer and the dealership.

 

Job Description:

 

The Customer Care Representative (CCR) is a specialized, highly trained & skilled member of the Business Development Center (BDC). The CCR handles inbound sales calls, Internet leads, outbound marketing calls, is the facilitator of solid & specific appointments for the sales and service teams, and performs follow up calls on recent non-purchase visits. There NO COLD CALLING and NO TELEMARKETING INVOLVED. Both full-time and part-time positions available.

 

The CCR must possess outstanding communication skills, friendly and enthusiastic disposition, the ability to speak articulately, have a positive attitude and good work ethics. UDC offers 1 week of paid skill training. To complete training you must pass certification tests with a minimum score of 85%.

 

Requirements:

  • Mastering all training materials provided by UDC, including scripts and PowerTracks™.
  • Acquiring a complete knowledge of product information related to the makes and models at the relative dealership.
  • Developing a thorough understanding of and demonstrating adherence to BDC policies and procedures.
  • Demonstrating proficiency of the BDC software.

 

Responsibilities:

  • Ensuring that the phones are not left unattended at scheduled work time.
  • Following the detailed script and guidelines on each and every call ? inbound and outbound.
  • Using the various PowerTracks at the appropriate stages of a sales call.
  • Keeping current with inventory status.
  • Keeping current with advertising campaigns.
  • Maintaining a professional code of conduct at all times.
  • Maintaining daily, weekly, and monthly goals, which correspond to the objectives of the dealership.
  • Maintaining consistency and accuracy in the customer database.

 

Wages & Benefits:

  • Inspiring & professional work environment with state-of-the-art equipment / software.
  • Motivating paid training program.
  • Benefits package for all new hires.
  • Tremendous growth / earning potential.
  • Performance driven positions; base salary, weekly commission and monthly bonus (BOP).
  • Health/dental insurance available (full-time).
  • 401(k) (full-time).

New Car Client Advisor

Life Quality BMW is seeking a qualified and experienced sales person for our New Car Sales Showroom in Bay Ridge, Brooklyn. Applicant must be self motivated and able to demonstrate professionalism throughout the work day.

 

Job Description:

 

Great earning potential in the tri-state region. We are a high-volume, Center of Excellence BMW dealership, with over 40 years of business experience.


Must demonstrate proficient writing and verbal skills. Fluent in second language (Russian, Ukrainian, Chinese, Spanish) is a major benefit but not certainly not necessary. We do require professional, well spoken and well dressed people to represent the BMW brand. Previous high-line automotive experience a plus.

 

Requirements:

  • Mastering all training materials provided by center management
  • Acquiring a complete knowledge of product information related to the makes and models at the relative dealership.
  • Developing a thorough understanding of and demonstrating adherence to center policies and procedures.
  • Demonstrating proficiency of the CRM software.

 

Responsibilities:

  • Maintaining and achieving high level sales volume via walk in, phone, and Internet lead traffic.
  • Ensuring that the phones are not left unattended at scheduled work time.
  • Following the detailed script and guidelines on each and every call ? inbound and outbound.
  • Using the various PowerTracks at the appropriate stages of a sales call.
  • Keeping current with inventory status.
  • Keeping current with advertising campaigns.
  • Maintaining a professional code of conduct at all times.
  • Maintaining daily, weekly, and monthly goals, which correspond to the objectives of the dealership.
  • Maintaining consistency and accuracy in the customer database.

 

Benefits:

  • Inspiring & professional work environment with state-of-the-art facility / software.
  • Motivating BMW brand training program.
  • Benefits package for all new hires.
  • Tremendous growth / earning potential (we are looking for long term hires)
  • Performance driven positions; base salary, weekly commission and monthly bonus (BOP).
  • Health/dental insurance available (full-time).
  • 401(k) (full-time).


Contact Information

Life Quality BMW

9326 4th Ave

Brooklyn, NY 11209
sales Sales:
(888) 451-0477
service Service:
(718) 215-4224
parts Parts:
(718) 215-4242

Hours

  • Monday: 9:00 AM-8:00 PM
  • Tuesday: 9:00 AM-8:00 PM
  • Wednesday: 9:00 AM-8:00 PM
  • Thursday: 9:00 AM-8:00 PM
  • Friday: 9:00 AM-8:00 PM
  • Saturday: 10:00 AM-6:00 PM
  • Sunday: 11:00 AM-4:00 PM
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